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Which communication skills required for your job?

Which communication skills required for your job?

You do interact with people in your daily life activity, whether it is work, family, friends to convey your ideas and share your feelings. Every interaction is communication and how you do communicate is a way of communication.

What are communication skills?

Communication is the bridge between a sender and receiver, communication skills are the capabilities of giving and receiving information effectively and efficiently to achieve the desired outcomes. Communication skills are an important interpersonal skill in almost every aspect of life, in the workplace, the importance of communication skills has become a crucial part of the needed interpersonal skills for the employees and leaders.


Interpersonal skills or in other words the soft skills became one of the most important skills that you do need to advance your career not only your technical skills. In my career coaching program, effective communication has been covered intensively with my clients because building effective communication in their workplace support and empower their career development goals.


 Why communication skills are important for your job?

That difficult conversation you had with your boss, the tough meeting you just attended, the pressure you been through in your yearly performance review, that angry client who was complaining over the phone on the bad service he got. Theses are examples of event where communication skills have not been demonstrated efficiently.


Effective communication skills empower you with the ability to convey your message is a clear, assertive, and simple way to the other. It enables you to perceive the meaning of the information you are receiving from the others in a greater level of self-aware and controlled emotion.


Let’s take an example: in the meeting with your boss, his tone of voice, body language, words being used, will get inputted in your mind as the receiver. Your mind will provide you with the interpretation of that information the results in feedback which for example your boss is angry and not happy with your performance. You start to react in a defense mood which could include an explanation, excuses, lose of temp, or just freeze and nod your head. This will not stop here! Your boss became the receiver his mind interpreted the information from your words, tone, body language, and response. And most probably the upper hand wins the debate. This is a typical scenario of a WIN/LOSE situation.


Learning how to communicate efficiently, enhance your interpersonal skills and the art of effective communication. Communications skills are one of the important aspects you need to focus in your career development plan.

Read: Why networking is necessary for success?







To set, track and achieve your daily goals, download our Goals and notes tracker Modelawer app which helps you create goals, sup-goals, set reminders, track performance and create notes on the go.



Which communication skills required for your job?

Verbal communication, nonverbal communication, and written communications are the main three types of communication we are using in the workplace and life in general.

Verbal communications:

Verbal communication is the interpersonal skill of how you deliver the information and receive them, it is more than just talking. It covers the words and tone being used. It is important in almost all jobs but mostly for employees who extensively communicate with individuals, such as Call center, customer services, trainers, public relations needs verbal communications to be part of their interpersonal skills

  • Speak clearly and simply
  • Make sure your voice matches what you want to say
  • Keep your goals in mind
  • Improve your empathy
  • Speak for yourself by using the word “I”

Nonverbal communications

Effective communication is not only the way you talk. This is a mistake; nonverbal communication is as important as verbal communication. Nonverbal means facial expression, eye contact, body language, posture, and any other way people can maintain effective communication without using language.

Sales, marketing, consultants, public speakers are examples of jobs that need strong verbal communications skills impeded into their interpersonal skills toolkit.

Nonverbal communications one of the major aspects I cover in my Executive coaching sessions with Middle and senior management clients.

  • Active listening to others says
  • Build the rapport
  • Be aware of your posture
  • Take full, deep breaths


Written communications

we are heavily relying on writing in the form of Emails, reports, or even WhatsApp messages. From the email you do receive, you sense and feel what the sender’s intention is, correct? Wither he/she is complaining, accusing, appreciating, etc.

written communication is a common interpersonal skill among all types of jobs, however, jobs as a secretary, admin, copywriter, auditors will need to ensure acquiring this skill for effective communication.

  • The intent of the message
  • Straight to the point
  • Accurate grammar
  • Simple and clear



If you are based on Dubai or any other emirates in UAE, feel free to contact or Email me coach@modelawer.com for a one-to-one 30 min free coaching session. If your life out of UAE, not a problem we shall do the same over video calling option.




Download the SMART goal questionaire (PDF)



      5 ways to reach balance in life and reduce stress

      5 ways to reach balance in life and reduce stress

      Balance in life is simple yet complicated for everyone. You feel stretched from many directions such as work, family, financial liabilities, personal goals, and more. Which makes you feel overwhelmed, stressed, exhausted and lose hope. If you feel so, you need to relook in your life and dive deep into finding your balance in life.

      Living with a balance in life means you are living in harmony and going with the life ups and downs. It comes in emotional and physical forms. Balance in life can be in the form of finding time to achieve what you want, finding time to spend with family or finding time for your hobby. It is the balance in all aspects of life.

      Follow those 7 Dynamic Strategies for Creating a Life that Works to start the balance in a life journey.

      The following 5 ways will make you reach a balance in life and reduce stress. Every step will be followed by a question that I ask my clients in such situations during life coaching or career coaching sessions to bring insights to you.

      1- Life assessment as it is now

      Before you take any step toward finding the balance in life you will need to assess your current situation. The first step is to take a self-assessment for your life. List down your life aspects such as family, work, health, etc. on a scale of 1-10 (where 1 is not satisfied at all and 10 is absolutely satisfied) rate your level of satisfaction in every aspect of your life. That will give you a clear overview of how your life stands now and reflects areas where you least satisfied.

      Which areas in life are you overwhelmed with right now?


      2- Eliminate, Eliminate, Eliminate

      It is self-explanatory, simply let go and eliminate are the non-important aspects in your life. Those that take lots of space in your mind and affect your emotions which at the end affect your balance in life negatively. Take some time with yourself and practice self-reflection to define things in your life which is not important and eliminate them wither to get rid of them or delegate someone to do it for you.

      What is really important in your life right now?

      To set, track and achieve your daily goals, download our Goals and notes tracker Modelawer app which helps you create goals, sup-goals, set reminders, track performance and create notes on the go.

      3- Avoid multi-tasking

       Imagine your life as a backpack, now start to fill it with work, spouse, kids, friends, toxic people, people who you care about, loans, lifestyle needs, hobbies, and more. How would you feel? How heavy the backpack is becoming? That happens when you can’t say NO

      Balance in life is about regulating it, setting boundaries and avoiding the illusion of multi-tasking which you are getting fooled with. Time is the only unchanged factor in life, work on organizing it after eliminating what is not important you will find a space to make your life backpack less heave and slowly gain the balance in life.

      If you have all the time you need in life, what will be the first thing you do?

      4- Recharge your self-battery

      Balance in life won’t be achieved if you’re constantly stretched out and stressed that will makes you overwhelmed and burnout. Take time to recharge yourself through a quiet relaxing time with yourself, family, friends, practice meditation, have a good sleep, exercise and anything else that makes you feel good.

      What makes you happy and fulfilled?


      5- Define your priorities


      It may sound simple and over spoken but one major aspect of finding balance in life is defining your priorities through setting your life and work goals, making them SMART goals and achieve them. When you define your priorities in life inaccurate way you will take care of what is important for you and won’t suffer or run out of resources. Warren Buffett has a great strategy you can use which is called 5/25 strategy for setting your goals for success.

      If you have all the resources, how do you picture yourself in the next three years?


      Finally, finding balance in life is a way that makes you find harmony in life within your heart and mind. Follow those tactics and let me know how it works for you. you can email me on coach@modelawer.com also you can book a free appointment


      Download the SMART goal questionaire (PDF)



          5 powerful tactics for Forming the Life you want

          5 powerful tactics for Forming the Life you want

          Everyone wants a balance in life that works effectively, whether that means harmonious relationships, a happy family life, a successful career, or the achievement of an important mission. People with successful lives take certain actions consistently.

          Let’s face it, life can sometimes feel like a roller-coaster that takes you all way up and down so fast without even realizing or being in control. Life can be as a backpack full of liabilities, unachieved goals, troubles and tough times that makes you stressed and may feel that you are not grounded,

          A balance in life means you are in control of the important aspect in your life, prevent yourself from being stretched from all directions and on the edge all the time. Finding balance in your life also means that you are in control of your heart and mind.

          These seven tactics shall bring more satisfaction to your life and enable you to find balance in life.

          1- Define the Rules

          Rules are made to be broken! People use this seeking freedom however, on the contrary, to find balance in life you need to define your own rules and your life blueprint.  Following your rules creates harmony in your life and relations. Be clear with people around you, lets them understand your rules and boundaries. Rules are not fixed for a lifetime, things change around you, hence you should be able to reevaluate your rules and change them the best the suits you. It is a dynamic process.

          2- Turn Refusals into opportunities

          We cannot please everyone nor organize our lives based on what others want. However, we can achieve our maximum potential. Refusals and failures are learning opportunities.

          understand that you will face resistance when you attempt to do good things. Allow that to strengthen your resources to become more mindful.

          To set, track and achieve your daily goals, download our Goals and notes tracker Modelawer app which helps you create goals, sup-goals, set reminders, track performance and create notes on the go.

          3- Define your strength to unleash the power within

          Focus on your strength, areas where you shine, skills where you excel and empower this. Avoid comparing your weakness to other’s strengths that put your down. The more your focus on failure, weakness the more you dive in blame and victim mood which increases your stress and anxiety. Balance in life is about understanding both your weaknesses and strength. Then empowering your gifts and talent.

          4- Define your values and beliefs

          Finding balance in life comes from within not the external factors, hence spend time to define your values and beliefs.

          Values: the ethics and standards that stand important for you in life and define what is right and wrong for you.

          Beliefs: the acceptance that something is true and exists

          Values and beliefs differ from one to another, hence, to find balance in life, you should define yours to understand how you perceive the world.

          5- Avoid assuming

          This is one of the most difficult tactics, due to you and all of us never stop assuming what the others think or perceive things. This happens in a meeting, discussion with your spouse, family, friends, etc. we even jump into the others’ heads to assume what they will say next and quickly we jump to answers while we did not even listen to what they say. You should stop assuming right now, instead, start to actively listen and ask questions that will enable you to manage things effectively and reach the balance in life you are looking for.


          Finally, finding balance in life is a way that makes you find harmony in life within your heart and mind. Follow those tactics and let me know how it works for you. you can email me on coach@modelawer.com also you can book a free appointment


          Download the SMART goal questionaire (PDF)



              A Good Leader Knows the Team’s Colors

              A Good Leader Knows the Team’s Colors

              A Good Leader Knows the Team’s Colors


              Leadership can be a very challenging task. As leaders, we don’t always get to choose who is on our team. In fact, very often a leader inherits a team, of which most of the members have been there far longer than the leader, and may even know more about the work than the leader. Whatever the situation, one of the responsibilities of a leader is to motivate the team to all work together towards the common goal. This can be a daunting challenge. So often the team is comprised of very diverse members, each with their own strengths, weaknesses, and work styles. The team dynamics are also often complicated by internal disagreements and personal conflicts. The leader, not only has worked with this group of people but also needs to achieve the results expected by their superiors.

              Leaders can greatly benefit from being able to identify the types of personality characteristics of team members. By understanding the basic personality types, the leader can use the individual strengths of members for the good of the team, as well as assign tasks that individual team members naturally excel in. A leader can also learn to communicate in a way that is motivating, by taking into account the needs, values and working preferences of different team members.

              A good leadership quality is to give the greatest results by working and utilizing the strengths and working style characteristics of the personalities on the team. By correctly positioning the individual members strengths and compensating for weaknesses, the leader can bring the team into a productive balance and harmony.


              Four main personality types:

              A brief overview of the different values and working styles of the four main personality types demonstrates the importance of this knowledge being part of the successful leadership toolbox. The four types of personality will be described using the colors Gold, Blue, Green, and Orange.

              Good leader

              The Gold:
              The strong Gold employee takes work and responsibility very seriously. Gold personalities want to contribute, be part of the team, and to be successful and productive. They respond well to recognition, rewards, and incentives. However, Gold team members need well-definedresponsibilities and structure, firm expectations and timelines as well as being reassured from the authority that they are on the right track.

              The Blue:
              The strong Blue personality needs an open, social atmosphere to be able to work well. Relationships are very important for them, and they need the freedom to be able to nurture relationships with coworkers, customers, and employers. Conflict and intense competition are painful for a strong Blue, but they will thrive in a positive, creative, service orientated atmosphere.

              The Green:
              A strong Green personality is more noted for expertise rather than people skills. They are excellent working with facts, data, research, and analytical projects. Greens shine in their ability for designing, understanding complex systems and strategy. Facts are of utmost importance for the Green, but they have a weakness for routine follow through and are somewhat insensitive in social interactions.

              The Orange:
              Orange team members are noticeable by their energy, skill, and creativity. A key factor for an Orange is the freedom to be able to use their skills and abilities. If there is too much structure, or their boss is very authoritarian, the orange personality feels blocked and does not function well. Orange personalities like people and work well in a spirit of teamwork, competition, and camaraderie. They are action-orientated, though and become impatient with prolonged talking and detailed administrative tasks.

              Final Thoughts:
              During my leadership coaching sessions, I focus with my client on the importance of understanding his team personalities and how to deal with the team differences in order to reach a high level of transformational leadership that he/she aim to reach. A leader, by knowing the colors of his team, can use this knowledge to blend the team members into a unified, well coordinated picture poised for success. By facilitating each team member to function in their areas of natural strength and motivating them by communicating in a way that inspires harmony and teamwork, the leader is well on the way to achieving extraordinary results.


              Don’t hesitate to drop me an email with your thoughts on the subject, coach@modelawer.com and if interested to have a free session with me, book my calendar today. I do offer different programs that tailored based on the exceptions and targeted results for my clients.



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